Chromaelle
c/o Elite Edge Communications

Return Policy

RETURN POLICY: If you are not completely satisfied with your purchase – we are offering you a 30-day guarantee on all purchases. Simply send the item(s) back to us for a full refund or replacement, less shipping & handling.

To be eligible for a return and fill refund, your item must be in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require that you include a note with the following information:

- Full Name

- Email address used to purchase your order

REFUNDS: (If applicable). Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 – 10 business days. If for some reason your return arrives in unacceptable condition, we will notify you by email that your return was rejected.

LATE OR MISSING REFUNDS: (If applicable) If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at:

Email: [email protected]

Phone: + 888 538 5621

EXCHANGES: (If applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, call or email us with the contact information above and send your return package to the following address below:

Chromaelle
c/o Elite Edge Communications
Attention: Returns Department
2345 Vauxhall Road, Union, NJ 07083, USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.